FAQs
Returns aren’t accepted for custom made pieces.
Returns for RTW can be accepted and exchanged on special conditions such as
- wrong color or size that results from our own mistakes will be exchanged but If it’s exactly the information you sent, exchange logistics will be on the client.
- other terms and condition can apply based on circumstances.
Yes! It’s something we absolutely love to do.
We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient payments. We also accept direct bank transfer.
Yes, we offer international shipping to most countries. Shipping fees and delivery times may vary based on your location. Please refer to our Shipping Policy page for more details. Click here
You can reach our friendly customer support team through our Contact Us page, where you’ll find a contact form and our email address or use the chat box at the right corner of this page to chat with our 24/7 support. We’re here to assist you with any questions or concerns you may have.
We provide detailed size charts for our ready-to-wear to help you find the perfect fit. Please refer to the size chart on the product page to ensure you choose the right size. or Click Here. we also offer custom sizing for clients who need a perfect fit for bespoke.
Absolutely! We love making prom queens look stunning.
We process orders quickly to ensure fast delivery, so modifications or cancellations may be limited. Cancellation or Modification of ready-to-wear can only be possible before order has been shipped. Contact our customer support as soon as possible, and we’ll do our best to assist you.
Yes, we do! You can visit our showroom to see our collections in person. Contact us for the address and visiting hours.
Yes! You can schedule a consultation with our team to discuss your preferred style and design needs. CLICK HERE
No. We charge a consultation fee, and illustrations are only sent after payment for the dress has been made. Refer to our Book Consultation Page Thanks
Delivery timelines vary depending on location. Orders within Nigeria typically arrive within 3-5 business days, while international orders may take 7-14 business days.
Bespoke orders, including bridal and prom dresses, require 3-6 weeks, depending on the complexity of the design. We recommend placing your order well in advance.
Yes! We offer express services at an additional cost for clients who need their outfits urgently.
Yes, we allow modifications to our designs to suit your preference. However, some changes may come at an additional cost.
If an item you’re interested in is currently out of stock, you can sign up for notifications to be alerted when it becomes available again. Just enter your email on the product page, and we’ll notify you as soon as it’s back in stock.
Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.
Absolutely! Join our newsletter to receive exclusive offers, promotions, and updates on the latest fashion trends. You can sign up at the bottom of our homepage.
To place a custom order, kindly send us a message via our contact page or WhatsApp. We’ll guide you through the consultation, payment, and design process.
Whether you’re a woman of black, white or mixed race, if you’re of honor, then you are a yadah ahfreekah woman and there’s something on our racks for you. we want to clothe you with Honor.
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